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Towels thrown on the floor
Towels thrown on the floor 

Italian hotels shocked by Israeli behavior

Verona hotel issues letter in Hebrew ordering guests not to enter breakfast room with bags due to 'sandwich factory,' while Tuscany villa refuses to take in Israeli guests

Danny Sadeh
Published: 08.27.10, 08:16 / Israel Travel

Has the ugly Israeli moved from Antalya to Italy? Israeli travel agents have been receiving a slew of complaints in recent weeks from hotel and villa managers in Italy about the Israeli tourist's behavior.


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At the Expo Hotel in the northern Italian city of Verona, Israeli guests have been receiving instructions in Hebrew ordering them not enter the breakfast room with bags. The letter was issued after the hotel found out that many guests, not just Israelis, empty the fruit basket and open a "sandwich factory" at the breakfast room, preparing food that would last them the whole day.


In addition, hotel managers have sent the Israeli agents pictures testifying to the mess left behind by guests from Israel in their rooms, while other hotels have issued explicit rules in Hebrew, warning the Israeli guests that they would be charged for any dishes and cutlery taken to them rooms and for the room's cleaning.

Results of Israeli visit to Italian hotel room


The Tryp Hotel in Verona has issued a list of instructions in Hebrew, stating that the hotel expects the guests to leave their rooms in good condition and that they would be charged for any damage.


In addition, any request for service beyond the regular service included in the room's price will be charged. For example, additional sheets and towels will cost €5 (about $6.4) each, a guest requesting dishes from room service – such as plates, cups and cutlery – will have to pay €10 ($12.8) for each item; and an extra cleaning of the room will cost €20 ($25).


The hotel adds in its letter than if the room is found to be in "inappropriate condition" for regular cleaning, it will not be cleaned. It also forbids guests to put their own food in the mini-bar.


According to one of the complaints sent by the managers of a villa in Tuscany, the place was trashed by an Israeli family which rented the house for two nights. The complaint included pictures illustrating the filth left behind.

Tuscany villa. Israelis not welcme (Photo: Tali Heruti-Sover)


The complaint states that the Israelis threw all the towels on the bathroom and bedroom floors, left dirty diapers under the sink, stained the sofa cover and sheets, and put leftover food on the kitchen table, which immediately attracted ants.


In another villa, guests were charged more than €500 ($640) for damages and the managers refuse to take in Israelis anymore.


Yair di Castro, general manager of the Solo Italia tour company, says that only several days ago he wanted to take an organized group of Israelis to the La Greca restaurant near Verona, but its manager refused to let Israelis in.


"He said the Israelis walk in and start moving tables around in order to be able to sit together and order all kinds of stuff from the menu without understanding what it is, and then when the food comes they say it wasn't what they wanted and refuse to pay for it, so it all has to be thrown out."



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