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Restaurant error leads to woman's death
Edna Abramson
Published: 21.07.11, 17:28
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19 Talkbacks for this article
1. maybe if she carried an epi pen with her
(07.21.11)
or went to different doctors who were not striking shw might have lived. but hey doctors got to get paid right?
2. Speaking as...
Adam ,   Golan Heights Israel   (07.21.11)
...someone who cooks for a living, this is my biggest fear. Whenever I receive a query from a customer with allergies, there is zero room for uncertainty. Whoever was responsible for this tragedy, if it was due to negligence, they deserve to be locked up. If it was an honest mistake, I don't envy the culprit having to live with his/her guilt.
3. A waitress cannot know every ingredient.
noa ,   israel   (07.21.11)
Also, passing strangers cannot be held responsible for someone else's health. If you have an allergy to food that can kill you, you don't eat out unless you have checked that restaurant ahead of time and checked with the owners. Workers that make minimum wage who see over a hundred people a day, people they may never see again can't possibly be held responsible.
4. HOW SAD
Mark from Georgia ,   USA   (07.21.11)
Sad story indeed, I think sometimes we don't take these things seriously enough. The people at the restaurant need to be trained about this. Sometimes it takes a tragedy like this to wake up people. My condolences go out to the family.
5. @Noa #3: Wrong!
Adam ,   Golan Heights Israel   (07.21.11)
The waiter can and should be held responsible. It is the waiter's responsibility to pass on the query to the chef/manager. By the way, most waiters, specially in the center of the country, earn figures that even professionals dream of. The salary is a cherry on the top of the hundreds they make daily in tips. Hopefully, this case will prompt a law forcing menu's to state clearly if a dish contains nuts or other sensitive ingredients. Pity that someone always has to die before the gov't acts.
6. the name of the restaurant
curmudgeon ,   israel   (07.21.11)
ynet and every other publication should publish the name of the restaurant, so that no one will EVER go there again
7. Despicable
A ,   USA   (07.21.11)
Despicable service. Israelis need to learn what allergies are.
8. My son had severe peanut allergies for 11 years
Louis ,   Yad Binyamin   (07.21.11)
My son had severe peanut allergies for 11 years. And to eggs, and fish, and potato skins and more. We simply avoided all foods that could have nuts or even a suspicion of nuts. We would not even take him to a restaurant where nuts were served. We carried 3 Epi-Pens at all times. This story is really a tragedy. Thank G-d he outgrew our son outgrew his allergy.
9. An Avoidable Tragedy
NYC Girl   (07.21.11)
Unfortunately, a lot of people don't take allergies seriously enough because they assume the worst they can do is make you sneeze or break out in hives. However, for people with allergies to things like nuts or shellfish, which is one of the worst offenders, these allergies can be life- threatening. But having said that, anybody who knows they have one of these potentially deadly allergies should definitely carry an epi-pen (as No. 1 pointed out) because it can literally save your life.
10. The name is Nutella
noa ,   israel   (07.21.11)
The waiter or waitress might have assumed there was nut flavoring, artifically, but not actually nuts. Sounds stupid, but to someone who doesn't have the allergy the understanding is not really there. And that is why I say it is not fair to leave such a large responsibility to a waiter. I would imagine someone like that can't even go to parties, only to very close friends. I rest my case. My daughter and brother have a terrible bee allergy. They go with an ephenerphine shot wherever they go. There are flowers and plants everywhere. There are bees everywhere. But they are solely responsible. They wouldn't dream of putting the responsibility on someone else. All in all, this is so unfortunate, which is why we all are writing. We feel bad; it could have happened to anyone.
11. tragic death -allergy
mike ,   israel   (07.21.11)
if she was your daughter you would not talk like this
12. Restaurant error
Debbie ,   israel   (07.21.11)
I don't know a lot about allegies, but c'mon now, do you really think a waitress, who might be all of 16 or 17, knows all the ingredients of every single item served in the restaurant? They only receive a few hours training. If I were asked the same question, I might not realize that nutella contains nuts. On second thought, I would say yes, but my first instinct is to say no. This young woman certainly had enough experience with this allergy, enough to know that any dessert containing chocolate might contain nuts. Also, many cakes and pies have crushed nuts in the dough or filling. To leave the responsibility for this life threatening allergy on the shoulders of a teen waitress, is beyond negligence and stupidity.
13. How very tragic and enlightening !
miri ,   israel   (07.21.11)
Never thought allergies could kill. My advice would be that someone with such life threatening allergies dare not eat in any restaurant. How very sad for this family.
14. restaurant error that shouldn't have happened!
rachel leah ,   ny, usa   (07.21.11)
the waitress's job is to be the go-between from the customer to the cookstaff. that's her job, and it's her reason for a paycheck. she SHOULD have presented the query to the chef, who would have been able to definitively answer her, and then she, in turn, would have been able to give the accurate information to the customer. it's called responsibility, and it's part of the job. even an 'i don''t know, it might' as a response to a query about whether or not a dish contains nuts is preferable to a definitive 'no' (which was wrong, killingly wrong).
15. YOU CAN'T JUST BLAME THE WAITER
Mark from Georgia ,   USA   (07.22.11)
Like somebody noted on these posts, my son is allergic to bee stings. I've always carried an epinephrine shot in the cars and house. Took the shot on vacations and so on.I remember once getting up early in the morning to leave on vacation (Hilton Head) and my son's face was swollen, his eyes swollen shut, and feet all puffed up. I learned at the hospital he had been bitten by red ants (common in Georgia) and they are related to the bee family. We were fortunate and they gave him a shot and we were on road a few hours later. I think if it was your daughter, people, myself included, want to find blame. But there really isn't, if your life is on the line (I suspect she never had a real bad reaction) you should take great care. Now when our kids are children the parents are responsible. But as an adult (she was 26) you have to make sure of things yourself. Trusting your life on the word of a waiter or waitress isn't the safest approach. The person(s) who made this error have to live with it all their life. Nothing will bring her back, and sometimes accidents happen. I like the idea of the ingredients being put on an insert to the menu. Since menus change frequently You can't expect the restaurant owner to print new menus with ingredients every-time they add a dish, a one page handout would be sufficient. Hopefully it would prevent this from ever happening again. This would be a good idea in all countries. But then what happens...at least here in the USA...somebody who spoke only Spanish would die...some lawyer would sue the restaurant out of business...Then you would have to print the ingredients in ten languages, my point is where does it end? At the end of the day we all take risks and it's impossible to protect against them all. When you get out of bed and go to work, you take a risk, just driving to work.
16. Did she have an epipen?
Sarah B ,   U.S.A. / Israel   (07.22.11)
All people who run the risk of severe anaphalactic shock should carry an epipen. One quick self-administered injection will save your life. The restaurant is, of course, liable in a wrongful death suit; the unfortunate Ms. Chen is guilty of willful self-neglect. I know someone who has a severe nut allergy; she does not go to restaurants at all. Ever. Not worth the risk ... something to which the late Ms. Chen could attest. Were she still alive.
17. Epi pens don't always work
Maggie ,   Seattle, USA   (07.22.11)
I am allergic to nuts and I have a child who is severely allergic to nuts, dairy, and peanuts. She doesn't eat out precisely because of this issue. You simply cannot trust restaurant staff to give you correct information on the ingredients of various dishes. We stopped eating out after we were repeatedly unable to sucessfully recieve bread without butter in restaurants. That being said, the article never mentions the epipen at all. She may have had one, she may not have. The sad fact is that while epipens are wonderful and frequently work well, sometimes the allergic reaction is either so quick or so severe the epipen doesn't work. With food allergy you can be dead in 5 minutes or less. It is possible to die even after epipens have been administered.
18. Food allergies are deadly
Felicia Seaton ,   Modiin, Israel   (07.25.11)
Unfortunate that the article fails to state the name of the restaurant so parents of food allergic children can beware!
19. Responsibility of staff at restaurant
Amanda ,   Israel   (07.19.15)
I cannot believe they served this woman NUTella after she explicitly told them she's allergic to nuts. I am surprised her parents didn't sue. I would have!!! This happens to me all the time here in Israel. I have a soy allergy and countless times after being reassured the food is not cooked with soy oil (which is GMO by the way), I've gotten sick, gone back to the restaurant /store and had someone else confess "oh, yes, that is cooked in soy oil". It's disgraceful to live in a country and never be able to eat out - ever - bc people say what you want to hear here and truly don't care about your allergic reactions. Maybe 1 day someone will get slapped with a lawsuit and they'll start caring!
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