The computer malfunction did not allow the date of departure and entry from Jordan at the terminal in Aqaba to be updated, thus preventing hundreds of Israelis from returning. "We went on vacation with the family three days ago to Petra, and everything was perfect until we reached the border crossing," said Yossi Aharon of Gan Yavneh.
"They said they had a computer malfunction that would be solved within a few minutes, but it has already been more than five hours. People are desperate and just want to go home, families with children lying on the floor and dozens more people waiting in their cars in despair," added Aharon.
Ziva Amit of Moshav Maor noted "there are 500 people standing on each side.” "They didn’t really tell us what was happening, only that they had a problem with computers."
The Israeli tourist emphasized "we just want to go home after the Passover holiday in Jordan, and we understand that there is a problem, but we have to find a creative solution, and not leave us like that for long hours."
The IAA noted that they had been updated of the details, but said that this was a problem under the jurisdiction of the Jordanian authorities.
(Translated and edited by N. Elias)