14,967 complaints were handled by the Public Inquiries Commissioner in 2025 regarding matters related to the Health Ministry, according to a report published by the Health Ministry. 20.4% of the complaints were found to be justified, in 25.2% of cases the problem was resolved during the inquiry or immediately upon receiving the complaint, and in an additional 18.7% information or guidance was provided that helped insured individuals exercise their rights. The report also shows that 186 complaints related to issues concerning financial reimbursements and that 60% of the complaints dealt with the health services basket.