Amazon has temporarily suspended all deliveries to Israel—both free and paid (including those eligible for free shipping on orders over $49 of select items)—due to ongoing flight cancellations to the country.
As a result, the “Ships to Israel” label has disappeared from many product listings. According to the Israeli shopping group AliBuy, “Product pages now state that shipping to our region is unavailable, and eligible items have been removed from daily deal pages.”
Although Israelis currently have little reason to order from Amazon, given the halted flights, many had hoped to place orders now and receive the packages once deliveries resumed. Until recently, Amazon was still working with Israeli shopping communities and with Mastercard, which offers a $10 coupon on the site every month on the 10th.
Following an internal assessment, Amazon appears to have decided to pause all deliveries to Israel because it cannot guarantee an arrival date—not even an estimated one—which would violate its customer service standards.
This is considered a significant step by Amazon, as the company had continued delivering to Israel throughout the Iron Swords war and even during the COVID-19 pandemic, albeit at a reduced capacity. Despite the pause, logistics experts believe Amazon will resume shipments once air routes reopen.
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What about customers who have already placed orders but haven’t received their packages yet? For many of the most recent orders Amazon allowed from Israel, the company estimated delivery dates in July. If those shipments are delayed, Amazon may compensate affected customers, possibly by refunding the full purchase amount. This, in turn, may be another reason for halting shipments altogether: the company likely wants to avoid a wave of delayed deliveries and widespread refunds.
Unlike Amazon, other global retailers continue to ship to Israel, including iHerb, Next, ASOS, AliExpress, and Shein. Next posted a message on its site saying: “We are currently unable to ship to Israel but hope to resume service soon. You can continue placing orders, and we aim to deliver within 28 days. However, we cannot guarantee this, as it depends on air freight availability.”
iHerb currently estimates that orders will arrive between July 3 and July 14. AliExpress gives a delivery window of August 8 to 19 for international shipments, though it also has local warehouses in Israel for faster and more reliable delivery. Shein is operating normally, with orders expected to arrive by the end of July.